The application deadline is December 16, 2022 at 11:59 pm Pacific
We are seeking a career service Home-Based Services Program Manager in the Community Health Services (CHS) Division of Public Health- Seattle & King County. The Best Starts Home-Based Services Program Manager will serve as lead and provide project management for the Best Starts Home-Based Services strategy area. Activities include staffing a program development and implementation work group; executing grants and request for proposal (RFP) cycles for home-based services while building partnerships with grantees; building external and internal partnerships to align and leverage home-based services with other initiatives; drafting written reports, policy analysis documents, and/or other materials for broad distribution; and preparing and giving internal and external presentations.
Job Duties
- Program Leadership and Improvement: Research local and national policy, practices, and systems to inform and improve the program area; develop, monitor, and advance annual goals and activities for the program area; develop and manage program budget to execute on the program goals and activities; advise the Assessment, Policy, Development, and Evaluation division on evaluation related to the program area; and gather feedback from grantees and other internal and external partners to make changes to, and improve, the program area.
- Contract Management: Develop requests for proposals and administer equity-informed selection processes; design service delivery and financial data collection tools, review grantee data and monitor contract performance to ensure compliance while building a strong partnership for mutual learning; and conduct site visits.
- Grantee Supports: Assess grantee needs; provide individualized consultation and supports to strengthen program implementation; partner with capacity-building support providers and trainers to provide resources in response to grantee requests; develop programmatic tools and resources; conduct contract-related and programmatic workshops; and facilitate peer learning opportunities.
- Partnership, Communications, and Community Engagement: Participate in established interagency and local/state committees, coalitions, and task forces to promote Best Starts goals and objectives; cultivate internal and external partnerships to advance alignment, leverage opportunities, and strengthen implementation of the program strategy; develop written reports and other communications to inform community members, partners, and the public about the program area; design and facilitate meetings to engage, inform, and gather input from many different partners, including community members, service providers, governmental professionals, advocacy groups, families, and others to support alignment and to solicit input and feedback to ensure that services are culturally competent and reflective of community need.
- Coordinating and Systems Building: Coordinate with other Best Starts prenatal-to-five program areas in Public Health and DCHS to integrate workforce development, developmental screening, and infant and early childhood mental health in community-based parenting and peer supports; coordinate with other Best Starts prenatal-to-five program areas to promote cross-learning and align, where appropriate; provide data, context, and other program-related information to inform the development of the Help Me Grow System; coordinate with Best Starts prenatal-to-five program areas and Community Health Services programs to advance a more seamless experience for community members and families accessing services; plan, convene and staff various internal and/or external work groups or committees; and participate in departmental and Best Starts meetings.
- Policy Research and Development: Conduct policy research, analysis, and recommendations relevant to the program area; track and provide feedback on state policy during the legislative session; provide briefings to leadership and council staff; and participate in coalitions and other community conversations.
- Teaming: Create an environment that fosters open communication, team work, and commitment to quality service; foster a culture of learning and continuous improvement.
Experience, Qualifications, Knowledge, Skills
- Deep knowledge of equity and social justice principles and practices, and understanding of the effects of place-, race- and policy & systems-based inequities on marginalized communities and populations.
- Knowledge of the prenatal to five years and early learning sectors in King County and Washington State with an emphasis and with knowledge of home-based services.
- Knowledge of County and State functions, organization, and structure.
- Knowledge of project and resource management techniques and principles, analysis, planning and organization.
- Ability to work across sectors to increase opportunities and improve results.
- Ability to develop an understanding of issues related to Best Starts and to identify intersecting issues, conflicts, and opportunities for collaboration across County departments and with external partners.
- Excellent oral and written communication skills, including presentation and facilitation.
- Skill in negotiation, problem solving and conflict resolution, customer service and interpersonal relationships and the ability to handle multiple competing priorities and sensitive situations.
- Demonstrated ability to work independently and as a team member.
- Ability to work with a variety of individuals from diverse backgrounds and build consensus among a diverse group of individuals with varying opinions.
Desired Qualifications
- Experience delivering or managing home-based services
- Experience managing, implementing and monitoring grant or contract funded services
Best Starts for Kids
Building on the deep knowledge, connections, and skills within King County communities, and backed by what science and research tells us about human development, the Best Starts for Kids King County initiative meets children and families with the right services at the right time. The first Best Starts for Kids levy, approved by King County voters in 2015, reached 490,000 of King County’s youngest children and their families and 40,000 youth and young adults, catalyzing strong starts in a child’s earliest years, and sustaining those gains through to adulthood. In August 2021, King County voters chose to renew the levy with over 62% approval for another six years. The plan for Best Starts for Kids 2.0 will maintain current Best Starts for Kids investments in promotion, prevention, and early intervention, while deepening our investments to address critical needs in our community. View the Best Starts for Kids Implementation Plan: 2022 – 2027 here.